Privacy Policy

Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS SITE. YOU MAY NOT ACCESS AND/OR USE THE WEBSITE OR ACCEPT THE AGREEMENT IF YOU ARE NOT OF THE AGE 18 YEARS OR OLDER.

The Big Toy Book’s community (“Website”) is a community offering kid’s products, such as toys, games, apparel, gear and other products and is located on TheBigToyBook.com as part of its offerings from The Big Toy Book Ltd. (“TBTB”).

By using the Website you signify your assent to the Privacy Policy (“Policy” ). If you do not agree with this policy, please do not use this Website. Your continued use of our Website following the posting of changes to these terms will mean you accept those changes. The Big Toy Book, Ltd.  reserves the right, as its sole discretion, to change, modify, add, or remove portions of this policy at any time.

We value our relationship with our community members. Our community members’ rights to privacy online and the concerns they have are very important to us. We strive to bring you not only the greatest products around but an excellent shopping and social experience. In efforts to keep you update with s, promotions, events, products and great features, we may collect personal information.

The following Policy outlines why we collect personal information, how we use it and when we share it with other companies. This Policy also educates you on your rights and choices in regards to the used of your information. We are here to provide you with great shopping experience and if you have any questions directly related to The Big Toy Books’ Privacy and Security Policy please contact us in the following manner:

Email: CustomerService@TheBigToyBook.com

Phone: 646-736-2332

Postal Address:
The Big Toy Book LTD.
Customer Service
307 Seventh Ave  suite 1601
New York, New York  10001

Information We Collect
The Big Toy Book may collect information such as and including: your first and last name, email address, postal address, billing address, telephone number, password, and various demographic items and, when necessary, credit card information when you:
–  Sign up for a free membership
–  Inquire about our services such the  Community
–  Receive a gift from a member of the  Community
–  Place an order with The Big Toy Book
–  Share products, lists, features or events socially
–  Return a product or make an exchange
–  Register for an event, promotion, sweepstakes or contest
–  Review products or features
–  Referred by other community members, marketing survey or through a marketing promotion

Any information collected is kept in a secure database to protect our member’s records and data they have provided. This includes data on each visit to Website and is collected to improve the Website and its features as well as the community offerings and shopping experience.

How Information Collected Is Used
The information collected is used to complete transactions in on TBTB, provide our members with great products, features and services for the Website. The following are examples of how we my use the information collected.
–  Process your transactions or orders
–  Provide details on your past transactions
–  Improve our  selections
–  Contact you around the status of a transaction or refund
–  Communicate our products and events
–  Notify you of product defaults or defects
–  Reply to your customer service inquires
–  Communicate gift certificates sent to you by other members
–  Improve Websites features

Information We Share With Others and Your Privacy Rights
When you visit one of our websites or place an order with us we may share information to fulfill your transaction or improve your shopping and community experience. We contract with service providers to maintain and manage our customer information, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. These companies only receive the information needed to perform their services and we work closely with them to ensure your information, privacy is respected, secured and protected. We do not sell, trade, rent your information and prohibit all providers to contact you for their own marketing purposes or share with others.  Promotions, contest, events offered with or without a marketing partner may require you to provide certain personal information to participate, notify winners and to fulfill promotional obligations. We will never ask you to provide personal information including credit card information, passwords or back account numbers through email.

The Big Toy Book reserves all rights to disclose your information as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of The Big Toy Book, its affiliates, and others.

Updating Your Personal Information
You are responsible for ensuring your information is accurate in your account to expedite the features of Website (e.g., the purchase of goods) as well as maintaining the confidentiality of the account login information and is responsible for all activities that occur under your membership. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law.

If you experience any of the above you need to immediately notify TBTB of any breach of security, unauthorized use, or suspected unauthorized use the membership.  You can do this by email to CustomerService@TheBigToyBook.com, by clicking on the Contact Us or by any of the other ways noted above.

Member Communications
As a Member of TBTB  community, you opt-in to receive our customary business communications (e.g., emails facilitating, completing or confirming your registration, transactions, providing you notice of new or updated products or features, other member activity relating to your membership, or other administrative messages).
Upon registration or acceptance into our community you will be automatically enrolled into our regularly occurring communications.  If you do not want to be notified to the s or other events you can opt out of these communications at any time in the “Your Account” section of the Website or contacting us directly by email at CustomerService@TheBigToyBook.com or by clicking on the Contact Us section of the Website.

Technology Collected Personal Data
We leverage our servers to collect personal data from you. Standard industry technology (such as cookies, pixels) is used to collect data around your visit and used to provide you with a better shopping experience and administration of your account. We are fully committed to the security of your personal data but cannot fully eliminate all security risks with Personal data. TBTB leverages industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure.

Questions or Concerns
If you have any questions, concerns or comments about this policy, you can contact us in the following manner.

Email: CustomerService@TheBigToyBook.com
Contact us directly on the Website
Phone: 646-736-2332
Postal Address:
The Big Toy Book LTD.
Customer Service
307 Seventh Ave  suite 1601
New York, New York  10001

Privacy Policy Updates
From time to time our privacy policy may change. We post our most recent changes and information on the Website. The revision date will provide you with the information on the last day of modification.
Posted on October 13, 2011